BOOKING POLICY

Booking Policy:

  • Fri & Sat No children after 7.30pm
  • Our front of house team will be accepting bookings by our reservations platform on our website
  • All reservations are held for a maximum of 15 minutes unless our front-of-house team is acknowledged with any changes.
  • Refunds will not be processed upon cancellation if made within 24 hours of your booking date for large bookings.
  • Bookings may be re-arranged within a 48 hour notice period.
  • We provide a seating time of 2 hours per reservation.
  • Last food order: 10.45pm daily
  • Terrace closes: 11.30pm daily

Minimum Deposits, Bill Settlement:

  • A seating policy of 2 hours applies
  • A discretionary service charge of 12.5% will be added to your bill
  • A minimum spend may be required depending on booking size or event requirements.
  • Deposits may be required in advance.
  • Restaurant Minimum Spend
  • Minimum Spend Mon-Thurs all day: £25pp
  • Minimum Spend Saturday lunch hours 12pm-5.30pm: £25pp
  • Minimum Spend Sunday all day: £25pp
  • Minimum Spend Friday & Saturday from 6pm onwards: £50pp
  • Terrace Minimum Spend
  • Full dining menu is served with a minimum spend policy. A shisha order is not compulsory.
  • Shishas will strictly be 1 between 2
  • Sunday-Thursday: one shisha between two OR a minimum spend of £25 per person.
  • Saturday: Before 7pm - one shisha between two OR a minimum spend of £25 per person.
  • Minimum age of 18+ applies for entry in to the lounge
  • Dress code: Smart casual, we do not allow tracksuits, flat caps or slippers. This is at the discretion of our staff security have the right to refuse entry.
  • Lounge Reservation Slots: Mon-Fri: 5.30 / 19.30 / 21.30 | Sat - Sun: 13:00 / 15:00 / 17:00 / 19:00 / 21:00

Menu

  • If you suffer from a food allergy or intolerance, please let a member of the restaurant team know upon placing your order, however, we cannot fully guarantee that the food at these premises will be free from allergens.
  • Our food is halal certified.

Dress Code Policy:

  • We kindly request guest to follow a smart/casual dress code policy.
  • No sportswear; hoodies, tracksuits, jogging bottoms, caps or flip flops.
  • Door security and management reserves the right to refuse entry to you or any guests should you or they be inappropriately dressed.

Cancellation Policy:

  • Cancellations must be made in writing 24 hours before to the email booking@coco-restaurants.com .
    Otherwise our cancellation fee will be applied by our reservation platform.

Private Hire:

Cartel Suite:
  • We do NOT take group bookings of more than 6 people in the main restaurant, apart from private bookings in the Cartel suite, which has a minimum spend of £100pp seating a minimum of 10 and maximum of 15
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